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  • What should I do with the dummy before giving to my baby/child?
    Before use, please sterilise the dummy by placing in boiled water for 3 minutes and afterwards setting aside to cool and dry. Please do not microwave or put into dishwasher, as this can destroy the natural rubber.
  • What is the difference between size 1 and 2 dummies?
    Size 1 Dummies are suitable from Birth, up to 6 months. The teats are shorter but slightly narrower at the base of the teat - perfect for little mouths! Size 2 Dummies are suitable from 6 to 18 months. The teats are made a bit taller and slightly wider at the base, to accommodate slightly bigger babies/toddlers.
  • Will a dummy interfere with breastfeeding?
    BIBS Dummies have been made from 100% natural rubber, which is soft and supple. The teat has been designed to mimic the shape of the mothers nipple. They can be used from birth upwards and can be used alongside breastfeeding.
  • Should I replace my baby/child's dummy? If so, how often?"
    Yes! Dummies should be replaced every 6 to 8 weeks. Please check for wear and tear before each use. At the first sign of any damage (tears, discolouring, distortion etc) please discard.
  • Do you accept returns on dummies?
    Due to hygiene reasons, we cannot accept returns on any dummies.
  • Where do you deliver to?
    We now ship worldwide. If you cannot find your location on our shipping destinations, please contact us and we can try and accomodate you.
  • How much will delivery cost?
    Delivery is based upon the shipping destination, weight/size of the products in your order and whether you choose to send using the Tracked or Untracked methods of delivery. For items sent to countries outside of the UK, this will be worked out at the checkout. Please also take into account taxes relevant to your shipping destination. Customers are responible for taxes and charges imposed upon them.
  • How long will my order take to arrive?
    Orders are usually dispatched within 1-3 working days. You will receive an email of confirmation once your order has left us and is with the courier. If you have chosen the UK Standard Delivery (Tracked or Untracked) option at the checkout, deliveries usually take between 3-5 working days. If you have chosen the UK First Class Delivery option, then your order should take 1-2 working days to arrive. Remember to factor weekends and Bank Holidays into this timescale. For countries outside of the UK, this will vary depending upon location. COVID- Due to the recent climate, deliveries can take slightly longer.
  • What should I do if I am unhappy with my order?
    If you have any problems with your order, please do not hesitate to email us at, with you name, order number, the problem and if needed any photos. We shall investigate it and notify you of any action taken to resolve the issue.
  • I have a query. How do I get in touch?
    Any queries at all, please do not hesitate to contact us on our Email address: Alternatively, you may also message us through our social media pages: Facebook - Instagram - We will always try to get back to you as soon we can and help in any way we can.
  • There is a product I would like to order but it is out of stock. When will it be available to order?
    If an item is currently out of stock but you are wanting to order, send us an email at: and we will try to give an estimated time of when the product will be available again.
  • Do you have any offers on at the moment?
    Subscribe to receive 10% off your first purchase! To be kept up to date with current offers, promotions, giveaways etc, please subscribe to our website. Just enter your email address in one of the subscribe boxes at the bottom of any of our webpages and click the 'Submit' button. You shall receive updates of any new promotions etc before they start.
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